Freight Management Services
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900 Dudley Avenue
Cherry Hill, NJ 08002
Phone: (856) 317-9600
team@tuckerco.com
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July 12, 2006
Mr. Joseph Smith
Needs Freight Management, Inc.
321 Backhaul Street
Philadelphia, PA 19130
Dear Mr. Smith:
We appreciate your business. Tucker is pleased to announce that the restructuring of our business into three highly specialized divisions is nearly complete. Final construction, furniture delivery, installation and full startup appear to be set for July 31.
In a recent press release, we announced the formation of our Dedicated Logistics Division. This division is designed to provide a highly concentrated service focus by a group of our account managers and service coordinators to a select group of customers that have appointed Tucker Company as their sole logistics provider. The division will represent about 25% of our business.
Our Government Services Division was created last December to focus entirely on our government business, due to the complexities and unique nature of government freight. Over the past few years, Tucker Company has been gradually evolving from one service team and one sales team, into distinct service groups consisting of a mixed or hybrid team of specialists in sales and service.
The proximity of our inside salespeople to our customer service coordinators and closer scrutiny and monitoring of shipment tracking on behalf of our customers has had an overall positive impact on our customer service, revenue and growth. The personnel assigned to the Dedicated Logistics Division will have the ability to focus more on that division’s clients.
The third division is the heart and soul of Tucker, our Core Business Division. It is the largest of our three divisions, and has the highest number of clients, service coordinators and sales personnel. Clients in the Core division will benefit immediately from the highly concentrated focus of personnel from that division.
With summer nearly over, our attention turns to the 3rd and 4th quarter freight push. From what we have seen, heard and read, shippers are spreading out their holiday shipping this year to mitigate the delay and cost seen in recent years. A study reported by the ATA showed trucking increased its share of U.S. tonnage to nearly 70% and reached an all time tonnage high. With ongoing railroad problems, supply chains are increasingly calling on trucking to pick up the pieces. Expect a drain on trucks this year too, and it may start a few weeks earlier than last year.
Sincerely,
Jeff Tucker, CEO
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Member
Transportation Intermediaries Association. National Industrial Transportation League. Truckload Carrier Association and SC & RA of American Trucking Association, Inc. Council of Logistics Management. Association For Transportation Law, Logistics and Policy.
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